In the past, fashion would strictly use white people in ads. There was no diversity in social media and the industry only portrayed whites. Racial tension increased due to only white models being portrayed within the fashion industry, and a bigger divide between the races was created. Now, fashion companies have incorporated more diverse models into their media and campaigns. The fashion industry uses social media as an outlet to incorporate different races into the industry and are now able to reach out to new audiences. The effect of this allowed for a greater following as well as more consumers interested in certain fashion brands. There have been fashion campaigns such as TotallyHer that gives females the opportunity to look at certain companies who offer more opportunities to women in the fashion industry as well as reaching different races. This site allows users to learn more about how different fashion groups are trying to use more non caucasion models.
Designer Zac Posen started using models of color to show-off certain collections he designed. Consumers are able to see that Posen is using different models to embrace his collection and that will paint the brand in a positive light.
Unfortunately, stereotypes are heavily portrayed when depicting native americans on social media. The fashion industry uses stereotypes which limits racial groups and encourages them to conform to fit into the ideals of today’s fashion culture. It doesn’t help that there has been so much racial tension in the past couple of years, only creating a bigger racial gap. There has been progress in the right direction, but it isn’t enough.
The use of social media is fast and effective and quickens the pace of impact. Social media is the best place to campaign for diversity in the fashion industry and has the ability to reach many different constituent groups.
Age is one of the most important demographics when it comes to social media marketing. A person’s generation affects how they think, what they value, and all in all how they live their lives. The Baby Boomer generation for example bases their purchasing decisions on the features a product has; they want to know about the product and how it functions. Millennials on the other hand, have a distrust of salespeople and traditional marketing and will base their purchasing decisions on what experiences and benefits the product can bring them. They will also do more research on a product before buying it, for example, reading reviews written by other customers online. This post will discuss the different methods used in social media marketing to reach the Baby Boomer Generation and Generation Y (Millennials).
Baby Boomers are currently the fastest growing constituency group with social media use. In 2011, their online use increased by 60%, proving that this is not a group social media marketers should ignore. Research has shown that Facebook is the platform that has the largest percentage of Baby Boomer presence and usage, with 84.9% stating that they belong to/use Facebook on a regular basis, showing that Facebook marketing is a key element when trying to reach Boomers. When marketing to this demographic, it is important to remember that even though they are active on social media, Boomers do not use it in the same way as other generations (such as Millennials). They mainly use it to keep in touch with family and stay updated on current events, so it is vital to keep their content relevant. Advertisements and such should avoid the use of current slang and fads that younger generations are into.
When it comes to targeting Millennials, social media is probably the most important element to include in a marketing strategy. This age group is more or less constantly on their phones, and continuously taking in information on the go. Active on more platforms than any other age group, practically every social media site can be used when pursuing this demographic. Having access to a mobile phone almost 24/7 means that they are able to find information immediately, therefore, content should be quick and easy to access. If this component is ignored, then millennials will get bored and impatient with the site or ad and find something better to do.
Social media can be used in a variety of ways to target virtually any age group. When targeting a certain generation, it is important to consider what they value most and how they spend their time in order for a campaign to be successful. Fashion companies especially should research their demographic thoroughly to find out how they use social media platforms.
Hashtags (#) have become a mainstream way for people to see what trending topics are popular at the moment, and also a way for people to click on their own hashtag and see who else is talking about the same thing. Consumers using peer-to-peer communication to talk about brands on social media is vital for a company’s success, since peers trust each other more than any other source. Lately, trends have been created more-so by bloggers and peer influencers than through traditional advertising.
Aerie (an underwear company) has effectively used hashtags to create conversation amongst their targeted demographic of younger women (teens through twenties) mainly through their chosen medium of Twitter. The hashtag #AerieREAL represents their campaign which has targeted average-sized girls who want to see their own body type reflected in models as opposed to the stereotypically beautiful size zero models. Their slogan “The Real You Is Sexy,” is showcased by getting everyday girls to model for them and not retouching their imperfections. They brilliantly appeal to most young women because the majority don’t have “perfect” bodies and want to wear Aerie’s underwear because they are inspired by so many women embracing their true selves. Aerie has created a lot of brand association with this hashtag and even encouraged girls to post untouched photos of themselves on Instagram using their hashtag. Sales went skyrocketing after this campaign and they even saw a 13% increase in new customers.
On the flip side, some companies want to appeal to a fitter body type. While using women of all shapes and sizes works very well for Aerie, companies like Under Armour, or Nike for example, prefer to attract a fitter body type for both men and women. They often use Instagram to post pictures and videos of really slim or fit (and often well known) athletes to show that if you buy their shoes or other products, you can look like them too. Nike also has hashtags such as #justdoit and #nikewomen so when people post pictures with those hashtags, they can see others who have been inspired by the Nike lifestyle so much so that they promote the brand of their own free will. Nike actively uses Twitter and Facebook too to keep an ongoing conversation with their targeted demographic: athletes and aspiring athletes.
It doesn’t matter what body type a given company wants to target. What really matters is that they know where their audience is, what they want to see, and how they can reach them.
Throughout its existence, Calvin Klein has relied on one tried and true principle of marketing: sex sells. It was as true 50 or 100 years ago as it is today. However, social media marketing requires that we go beyond simple portrayals and add some depth and interactivity to supplement these primal laws. Calvin Klein’s latest social media campaign represents a brilliant and highly successful strategy for activating and engaging a fan base.
#MyCalvins was a campaign started in early 2014 which focused on getting social media users and influencers to share images of themselves in Calvin Klein underwear using the aforementioned hashtag. The foundation was a collection of black-and-white photos featuring Justin Bieber and model Lara Stone sporting CK waistband-branded underwear and denim. These images hearken back to Calvin Klein’s advertising past, such as the 1992 print ads featuring Mark Wahlberg and Kate Moss shot in nearly identical style to the modern renditions. Building off the success of the past allowed this campaign to bring something familiar and effective to audiences before adding the twist of interaction.
Following the release of the photo ads from the brand itself, a number of high profile influencers (such as Fergie and Kendall Jenner) on Instagram put the social media campaign into motion by sharing pictures of their own Calvins. Millions of Instagram- and Twitter-users were inspired by these social media icons and began replicating the images themselves. Before long the Internet was awash in images of young, fit Millenials posing in their Calvin Klein underwear.
Whether judged by its global reach of 469 million or the brand’s millions of new followers across multiple social media platforms, the #MyCalvins campaign was among the most successful hashtag campaign ever seen. While the celebrity endorsements and official marketing releases were important and effective, they were only the keys to the ignition of this marketing machine. It was the 23.5 million fan interactions that made the campaign a major accomplishment, which clearly demonstrates that it is the consumer and not the marketer that makes a social media campaign successful.
From giving major labels a bigger profile, to starting the careers of some of the world’s most famous models, social media and the use of mobile applications has become the biggest and best marketing strategy for major fashion labels. This holds especially accurate for designers like Michael Kors who has always been on top of social media, being the first brand to buy an Instagram ad.
Michael Kors has been actively using Snapchat, Twitter, Facebook and Instagram in order to give his customers and top followers a sneak peak into his hottest and latest trends. Living in a world where the public expects instant gratification, Michael Kors shows his customers the full range of looks on his social media accounts closer to when they can actually purchase them.
With 25 million followers in total, across the platforms, Michael Kors is always looking to tell his brands story on the applications his fans are using and loving. His brand worked with Snapchat’s “Stories” feature to launch Fashion Week runway pictures, backstage shots and front-row pictures. This was so successful that Kors had a super-social Fashion Week show too, streaming the entire show live on the Internet, asking fans to join a chat during the show using the hashtag #AllAccessKors. This lead to the Michael Kors franchise dominating the social media rankings as the No. 1 fastest-growing and most engaging brand on Facebook.
Michael Kors wanted the mix of models for his spring/summer 2017 show to represent diversity. Backstage, he made his vision come to life by implementing diversity as far as the look of the female models, and their body types. This is extremely effective in a generation where millions of women struggle with appreciating and accepting their bodies. The idealized woman in fashion during this decade would need to spend enormous amount of time and energy attempting to achieve something that is not only trivial but also completely unattainable. With Michael Kors using models of different demographics on his social accounts, he is able to reach a larger target group of customers in the fashion world.
Designers in the past had little competition and people were drawn to the company because of the name. Luxury brands now have adopted and applied social media marketing actions. Designer corporations are actively seeking out promotional strategies through social media to reach the audience which has changed from baby boomers to millennials. This drastic change has influenced marketing and advertising media in these companies because it is a different outlet of communication. Luxury is a necessity for millennials and they are constantly using social media channels, making it a necessity that the two work together.
The luxury brand Dolce and Gabbana (D&G) realized the switch in media usage and now heavily use social media platforms such as Instagram, Facebook, and Snapchat to have conversations with their consumers. The effect of this has been positive for the company. D&G uses live streaming on Facebook to show what they are doing on a daily basis. The results that the company gets shows that large engaged audiences will remain engaged in your brand if your content is meaningful and relevant. D&G uses Instagram by having posts that contain the right content to target an audience. They use campaigns at certain times that go well with what is happening in the world. One campaign that was very successful was their “Back to School”campaign, that caught the attention of their consumers by having 4-6 posts about going back to school. D&G pin pointed: which audience they wanted to reach, which was younger (boys or girls), and targeted them in their Instagram posts. These posts were made on Instagram because that was where they had the biggest amount of followers that were millennials and the younger generation. The company also used a new campaign during the 2015 Milan Fashion Week giving an inside look at a model’s day to day life. They posted selfies of the models on the runway to Instagram, creating a bigger following of devoted fans.The selfies allowed outsiders to get an “inside” look on model life and made it feel like the followers were also in Milan at the fashion show.
It is hard to measure the effectiveness of a social media campaign. This can lead to less attention being put on on how well a campaign is doing if there is no measurement factor added in. Digital marketing is super important now because everything is online and the majority of companies promote branding through social media. D&G uses social media to build consumer loyalty by content. D&G is actively participating in their social media channels by creating conversations that they want to have with their consumers. They are constantly reaching out to different audiences that allow them to create loyalty and also get a bigger following. They have learned and adapted to the new ways of media and are getting more successful with each campaign.
Customer engagement with brands has become an increasingly important element in marketing strategies. Engagement contributes to a customer’s trust and loyalty towards the brand, as customers feel they are allowed to freely express their opinions and are being listened to. Brands are then able to receive candid feedback from the customers, and therefore they can use this feedback to improve their products and services. Many huge companies use social media platforms as a way to directly engage with their customers in order to increase brand awareness and to make customers feel that they are a part of something: a community. Nike is a brand that is currently dominating the market in terms of social media engagement.
In early August of this year, Nike’s Jordan Brand had a first: they outfitted the Michigan Wolverine’s football team. The day the uniform was unveiled coincided with the release of Instagram’s latest feature: Instagram Stories. Nike then saw this as an opportunity to increase their brand awareness through social media, as well as engage with customers by giving them an intimate, inside-look on the brand’s new launch. Nike’s Jordan Brand posted a one-minute Instagram story that contained photos and videos of the players wearing and trying on the new uniforms. The story reached 800,000 views within 24 hours.
Nike was able to utilize Instagram’s new feature in the best way possible by using it on the day it was released. At this time, Instagram users were hyped up and curious about the new feature and therefore were extremely active on the app. By Nike posting those images on their Jordan Brand Instagram story, the brand was able to create an intimate feeling between themselves and customers, therefore making customers feel more engaged with the brand.
There are plenty of other examples to show how Nike is engaging with their customers. Nike Women also utilized Instagram by creating a feature that allowed customers to click on a photo that Nike posted, and then be taken directly to a specific product page. Nike+ Run Club and Nike+ Training club are apps that the company has created to further enhance relationships with consumers. The apps unite runners and athletes all over the world through an online community. Users are given access to a wide range of Nike Expert running and training guidance and are also able to interact with fellow users in the community. This allows users to share the experiences and opinions with each other, and therefore enhancing the feeling of belonging to something, which can help with brand loyalty. Through this Nike is also able to tap into the conversations that are going on throughout the community, and further better their products and services from these comments.